When dealing with clients who have sensitive scalps during the colouring or bleaching process, L’Oreal offers a solution with their INOA range. INOA is an ammonia-free product designed for more sensitive scalps, making it a suitable choice for clients with these concerns.
To prepare the hair and scalp for the application of colour or bleach, L’Oreal recommends using their Metal Detox spray. This preparation step can help minimise scalp sensitivity and ensure a more comfortable experience for the client during the colouring or bleaching process.